frequently asked questions about storefront closure
What do I do if I have a Gift Certificate?
You may redeem your gift certificates during the last 2 Saturdays the store will be open (Dec. 27th or Jan. 3rd) OR you may use any gift certificates you have to pay for any of our mobile services which we will continue to offer starting in March. (Clay Imprints, Parties at your Site, or Group Projects) Mobile services will include either ceramics or clay services.
What do I do if I still have items at the Studio in work in Progress?
Come into the studio and finish them on either Dec. 27th or Jan. 3rd. or take them home and finish them on your own time. There will be a flat $5.00 fee for taking glazes home.
What happens if I don't pick up my Work in Progress items by Jan. 3rd?
We will be liquidating all furnishings from the studio throughout the month of January. We will be moved out of our current location by January 31st. You may stop by during any of our liquidation sale dates (remaining Saturdays in January) and pick up any work in progress you have left and take it home and work on your items at home. You will be charged a one time flat fee of $5.00 for take-home glazes.
What happens if I don't pick up my Work in progress items by the end of January?
Any items remaining in the Studio by the last week of January will be disposed of when we vacate the premises and will no longer be available for pick up after Saturday, January 24th.
when can I pick up my finished items?
Any items that have been fired are available for pick up on any Saturday, up through January 24th. You may also e-mail email@example.com during the month of January to request a delivery of fired items.
What happens to finished items that are not picked up by the end of January or scheduled for delivery before the end of January?
Any abandoned items will be disposed of during the last week of January.
Will you be having a huge liquidation sale of all your inventory?
No, we will not. Because we are continuing our business on a mobile basis we will be keeping our product inventory. We will, however, be liquidating all of our storefront business assets such as furniture, supplies and 2 of our kilns, which will no longer be needed to offer our mobile services. There will also be some personal items added to our liquidation sale from our home, which we will need to get rid of in order to make room on our personal property to set up our home-based mobile business.